EVsmart Off-Peak Charging Credit FAQ

• The EVsmart Off-Peak Charging Credit Program makes electric vehicle (EV) adoption more accessible, convenient, and affordable as our customers transition to EVs. This program helps reduce the gird impacts of EV charging by incentivizing EV drivers to shift at home EV charging to off-peak hours.

• This program is only available to residential customers who receive electric supply

  through Basic Generation Service (BGS) and have installed a qualifying level 2 charger in

  their home from the list below.

• By participating in this program, you’ll earn $0.02 per kWh plus any associated sales and use tax (SUT) for all net off-peak charging. Peak hours are 8 a.m. to 8 p.m. EST, Monday-Friday.

• You’ll receive these rewards twice per calendar year, totaling the net off-peak charging hours for every 6-month period.

• See the chart below for eligible charging equipment. Your charger must be installed and activated with internet connectivity prior to enrollment. Your Wi-Fi connection and EV charger(s) must be connected to your EV charger manufacturer’s account.

• You must have an account with your EV charger’s manufacturer to enroll in the program. If you do not have one, you will need to establish one prior to enrollment.

Note: All sub-models of the CPH50 are eligible including all plug types, connector types and hardwire/plug-in.

For more information about the charging equipment list above, please visit the manufacturers’ websites.  Customers must have one of the chargers listed above to be eligible for the EV program at this time. As chargers from other manufacturers become eligible, we will add them to the list. 

• Please note customers must choose one method of participation either via charger or vehicle telematics

• Customers already enrolled who apply through a second avenue will receive an application rejection notice for the new application due to already being enrolled in the program.

You can find the program terms and conditions for all eligible charger manufacturers below:

It can take up to four weeks to see an email confirmation of acceptance into the program.

Peak hours for EV charging are 8 a.m. to 8 p.m. EST, Monday-Friday. All other times are considered off-peak hours. Charging during off-peak hours, outside of the peak window, can help prevent strain on the grid.

Net off-peak charging is your off-peak kWh EV charging minus your peak kWh EV charging.

You will receive a check with your rewards twice per year, totaling the net off-peak charging hours for every 6-month period.

No. You will always remain in control of your charging schedule.

This program is only available to residential BGS customers. All customers have the opportunity to choose their electricity supplier, often referred to as Customer Choice. For more information on our customer choice program please visit the following link to the Customer Choice program.

Send an email to EVsmart-ACE@ICF.com for more information or to request to end your participation in the program.